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The student portal, step by step

For students · 3 min read

Your portal is where everything for your lessons lives — schedule, materials, messages, and payments, all in one place.

Get started

1
Accept your coach's invite

Follow the invite link and create your portal login — it links you to your coach's space.

2
Explore your portal home open →

Your next lesson with a “Join the call” button when it's time, then what you have left and one “Do this next” — like flashcards that are due — and the start of your last recap with “Read all →”.

3
Know when Join opens open →

The button appears 15 minutes before your lesson starts, not before — on the day, the row shows the time it opens.

Your lessons

4
Check “My lessons” for the full list open →

Two tabs, “Upcoming” and “Past”. Upcoming opens on your next lesson, with the rest folded away and “Manage” to move or cancel one. Past opens on the most recent, with older ones folded by month — each marked “Completed ✓” or “Didn't happen”, any your coach hasn't marked yet shown apart as “Not confirmed”, and “Canceled” kept in its own quiet fold. Every coach, one place.

5
Book a lesson open →

Pick any open time from your coach's calendar — the bar at the bottom repeats the time you chose and books it with “Book this lesson”.

Only available once your coach has opened self-booking.

6
Move or cancel a lesson open →

Open the lesson from “My lessons”: “Move this lesson” offers your coach's open times, and cancelling asks “Yes, cancel it” before anything changes.

7
Understand the late window open →

Move or cancel inside your coach's cancellation window, and the original lesson still counts as billed under their policy — even though a new time gets booked. Where a charge really is coming, the buttons say so before you press them — “Move anyway (original billed)” and “Cancel anyway (billed)”. On a monthly plan, or with no card saved, they read plainly instead — that wording is only used where a card charge is actually scheduled.

Between lessons

8
Send your coach work ahead of a lesson open →

The lesson's own page has a “Your work” card: “Choose a file to upload”, give it a title, and “Send to” your coach — they see it before you meet.

9
Browse “Resources” for everything shared with you open →

Every file and resource your coaches have shared, across all your lessons — sorted “Recently shared”, or “By lesson” if you'd rather.

Those two sort chips only appear once more than one of your materials is tied to a lesson.

10
Message your coach anytime open →

Questions, scheduling requests, anything — it reaches them directly.

Stuck anywhere in this guide? Head back to Help — the FAQ covers the odd cases, and the report-a-problem button at the bottom reaches a human.