Your Payments page shows exactly what you owe, what you've paid, and why — nothing is ever charged without the policy or consent screen having said so first.
Your rate, current plan, and any lessons remaining on a package.
Every past charge is labeled with its reason — a package purchase, a monthly charge, or a late cancellation — not just an amount.
When your coach sends an invoice, a Pay now button appears here — payment goes straight to them through Stripe.
A one-time setup — Stripe securely stores the card, not Verbalgerbil.
Only appears once your coach's payments are live.
Saving a card authorizes charges only for completed lessons and for late cancellations/no-shows billed under your coach's policy — never anything else, and never without that policy shown to you first.
Stripe emails you a receipt the moment a charge goes through.
When your balance runs low, a Renew button shows the exact price before you confirm — nothing changes until you tap Confirm.
Appears only with a saved card and a package running low.
On a monthly plan your month arrives as an invoice rather than a silent charge. The Next bill card on your Payments page shows what is coming and when, before it is raised.
When the invoice is raised it joins your open invoices with a Pay now button — the same Stripe-hosted page as everything else, and it flips to Paid as soon as it clears.
Stuck anywhere in this guide? Head back to Help — the FAQ covers the odd cases, and the report-a-problem button at the bottom reaches a human.