← All help topics

Running a lesson

For coaches · 3 min read

Everything for a lesson — the call, chat, materials, and AI notes — lives on one screen. Here's how it fits together.

Open the lesson screen

1
Open Today and find the lesson under “Today's lessons” open →

Every lesson scheduled for today appears here, in order, with the student's name and time.

2
Click “Open lesson” on its row

Takes you straight to that lesson's screen — prep, chat, materials, and notes all live together there.

The lesson that's next carries a “Join” button instead of that link — same screen, one step further in.

3
Or open it from the student's hub instead open →

Their next lesson has a “Join” button on the day and every past one a quiet “Open” — useful when you're already looking at their history.

Bookings further out sit as a “Scheduled” pill with no door on them; open those from Schedule or Today.

Choose how you'll meet

4
Start the built-in call from the lesson screen

The button in the lesson screen's video panel reads “Join the call” — it opens video right there, with no separate app, and it's what makes the lesson chat and AI notes work.

Once you've been in and come back it reads “Rejoin the lesson” instead.

5
If the call lets you down, switch just this lesson to Zoom or Google Meet

Use “Change video” (under “⋯ More” on the lesson screen) to swap between the built-in call and your own video link, just for this one lesson. That lesson gets no AI notes.

“Change video” appears once a lesson is scheduled — not before one is booked.

6
Confirm your student's Join button matches

Whatever you choose here is exactly what opens when your student clicks Join on their side. For the built-in call there is nothing for you to send — the Join button on their own portal opens the call, and it appears 15 minutes before the start. That's deliberate: a lesson link that worked without signing in would open your lesson to anyone it was forwarded to.

During the call

7
Keep the video, chat, and materials together on one screen

The call sits beside “Lesson chat” and this lesson's own materials card — nothing to alt-tab for.

8
Use the lesson chat for anything worth keeping

Unlike a normal video-call chat, it's saved with the lesson permanently — good for links, vocabulary, or steps you want to revisit later.

9
Open a material from this lesson's materials card

Anything already attached opens in a new tab, so the call keeps running while you reference it. “+ Attach materials” adds another mid-call, and each attached row has its own “Remove”.

10
Pop the video out if you want more room

“⧉ Pop out the video” moves the call to its own window; “⇤ Bring it back here” returns it inline whenever you like — the call itself never drops either way.

AI lesson notes

11
Let transcription start on its own

With AI notes on (the default) and both you and your student on “Record my lessons”, transcription begins the moment you join the call — there's nothing to click. The AI panel says “Transcribing” for as long as it is running.

One switch governs all of it: AI assistance in Make it yours. Off means these panels aren't there at all, rather than sitting greyed out — and nothing is ever sent to your student without you publishing it.

12
Know that your student sees an indicator

The same panel line says so out loud: while it's running it tells you your student sees an indicator in the call — it's never hidden from them.

13
Keep sensitive details out of lesson talk

Lesson audio is AI-processed and the transcript is stored with the lesson, so it's best for everyone to keep health, financial, or ID details out of what's said.

14
Review the draft after the call ends

A recap, private bullets, and suggested focus areas appear automatically. The draft is private to you for now — it's shared with your student automatically two hours after the lesson ends unless you write your own or untick it first — and you can change what was shared at any time.

15
Open the transcript fold on the lesson page afterward

The full transcript sits behind a quiet “Full transcript of this call” fold, readable by you and your student both.

Only appears once a transcript has actually been saved for that lesson — older or transcript-less lessons show nothing here.

Stuck anywhere in this guide? Head back to Help — the FAQ covers the odd cases, and the report-a-problem button at the bottom reaches a human.