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Getting paid: the basics

For coaches · 3 min read

Payments go straight to you, never through a middleman — either by card through Stripe or by however you already collect. Here's how it fits together.

How you get paid

1
Connect Stripe to send card invoices open →

The “Connect Stripe” button sits on the Stripe row of Payments, which stands there until you've connected. Stripe moves card payments straight into your bank account — Verbalgerbil never sits in the middle. Free to set up, about 10 minutes.

Card invoices only work once Stripe is connected.

2
Or keep collecting cash, checks, Venmo, or transfers

No Stripe required — collect exactly like you do today.

3
Record every payment on the student's Billing tab open →

Open the student, go to Billing, and tap “Record a payment” — the amount and date, then “Record payment”. It keeps their balance and your earnings accurate whether or not Stripe is connected.

Set your rates

4
Choose hourly, package, or monthly pricing open →

Set your default rate and model from Make it yours — it drives invoices, the student portal, and your reports.

5
Override the rate for a single student open →

Open that student's Billing tab and set a “Custom rate”. It replaces your default for them only, until you remove it.

6
Send a card invoice from the student's Billing tab

“New invoice” asks for the amount, a due date and “What it's for”; “Create invoice” emails the student a secure pay-by-card link and gives you “Copy link” for sending it yourself.

Appears only once Stripe is connected.

See what you've earned

7
Check your monthly total on Payments open →

“Needs you” leads with the students who have an open invoice, lessons owed or a used-up pack. Under it, three tiles — “This month”, “Outstanding” and “Active packages” — and everyone else one tap down under “Other students”.

8
Open Reports for the full picture open →

“Earnings · last 6 months”, “Hours taught”, and a “By student” breakdown of what's paid and owed.

9
Pick a date range and download a CSV open →

Any stretch — a tax quarter, a school term. Set the dates, press “Show this range”, and take the “download this range's payments CSV” link for your bookkeeping.

Stuck anywhere in this guide? Head back to Help — the FAQ covers the odd cases, and the report-a-problem button at the bottom reaches a human.